Department of the Treasury, Bureau of the Fiscal Service. Call 1-88 if your card starts with 5332 or, call 88 if your card starts with 5115.įor card account information, visit ĭirect Express ® and the Direct Express ® logo are registered marks of the U.S. If you have questions or need assistance with your Direct Express ® card, contact Direct Express ® customer service 24 hours a day, 7 days a week, by calling the number on the back of your card. The Bureau of the Fiscal Service Financial Agent Selection Process (FASP) for the Direct Express Program closed on February 26, 2024, which was the deadline for all applications to be submitted.įor media inquiries, please contact the Bureau of the Fiscal Service, Legislative and Public Affairs Office at (202)504-3535 or Direct Express ® Fiscal Service Financial Agent Selection Process (FASP) for the Direct Express Program Closed February 26, 2024 For information about these other services and what they cost, visit Direct Express FAQs. Get help whenever you need it by phone or onlineĪ few other services you may choose to use with your card do have small fees.Get a message when your balance falls below a certain amount.Get a message when money is deposited to your card.Find out how much money you have left on your card.(If you use an ATM that is not part of the Direct Express ® network, the bank or credit union that owns that ATM may charge a fee.) One free ATM cash withdrawal for each deposit posted to your card account each month.No fee to get cash from a bank or credit union.No fee to get extra cash back with purchases.No fee to use the card wherever Mastercard® is accepted.If your card is lost or stolen, it will be replaced by Direct Express customer serviceįor most of the ways you will use the card, there are no fees.Your PIN is a four-digit number that you enter on the keypad at ATMs and retail locations when you use your card. You choose the PIN when you activate your card.You get a Personal Identification Number (PIN) that you use at ATMs, online, and in stores.The Federal Deposit Insurance Corporation (FDIC) insures your money up to the maximum that the law allows.No need to worry about checks Safe & Secure No need to have a bank account or carry cash ET, Monday thru Friday.Ĭall 80 or enroll online at Benefits of the Direct Express ® card pay your bills online or over the phoneĬontact our Enrollment Center between the hours of 9:00 a.m.get cash from any ATM, bank, or credit union that shows the Mastercard ® logo.buy from any place that accepts debit card payments.You can go to any bank, credit union, or ATM that shows the Mastercard® logo, even if you do not have a bank account. Visit the Direct Express site See Our Child Tax Credit Payments Faqs Direct Express FASP How does the Direct Express ® card work?Įach month, your money is automatically deposited to your Direct Express® card account on your payment date. If you do not have a bank account, the FDIC website offers information to help you open an account online or at a local bank branch. You must either have the money deposited directly to a bank or credit union account or get your money each month on a DirectExpress ® prepaid debit card. No need to keep a minimum balance on the card.įederal benefit payments, such as Social Security, Supplemental Security Income (SSI) and Veterans, are required to receive your payment electronically.

The Direct Express ® Debit Mastercard® card is a way to get your federal benefits, even if you do not have a bank account. Please enable JavaScript to use all features. (b) With respect to any sales transaction, any discount from the regular price offered by the seller for the purpose of inducing payment by cash, check or other means not involving the use of an open-end-credit plan or a credit card shall not constitute a finance charge under section four if such discount is offered to all prospective buyers and its availability is disclosed clearly and conspicuously.Some features of this site will not work with JavaScript disabled. (2) No seller in any sales transaction may impose a surcharge on a cardholder who elects to use a credit card in lieu of payment by cash, check or similar means. (a)(1) With respect to a credit card which may be used for extensions of credit in sales transactions in which the seller is a person other than the card issuer, the card issuer may not, by contract or otherwise, prohibit any such seller from offering a discount to a cardholder to induce the cardholder to pay cash, check or similar means rather than use a credit card. Section 28A: Cardholder discounts surcharges finance charge

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